Privacy & cookies
Villa Castaño, registered at Calle Ecuador 12, 29693 Estepona, Spain, is responsible for the personal data processed through this website. This page explains what data we collect, why, how we use cookies, and what rights you have.
How we handle your data
We only collect personal data that’s necessary for the purpose it’s collected for. We ask for your explicit permission where required, we don’t pass your data to third parties unless it’s necessary to provide the service you’ve requested or we’re legally required to, and we take appropriate measures to keep your data secure.
What we collect
Depending on how you use this website, we may process your full name, email address, any message you send us through a form, your IP address, and your browser and device type.
Why we collect it
We use this data to respond to your enquiries and requests, to inform you about your booking, and to understand how the website is used so we can improve it. We also process data where required by law, for example for tax purposes.
Sharing your data
We only share your data with third parties where necessary to provide our services, or where required by law. When we do, we agree with that party that your data won’t be used for any other purpose, and will be deleted once it’s no longer needed.
Keeping your data secure
We use security software and a secure connection (TLS/SSL) to protect your data, and we don’t keep it longer than necessary for the purpose it was collected for, except where we’re legally required to retain it. If you believe your data isn’t properly secured, contact us at info@villacastano.com.
What are cookies
A cookie is a small file sent along with pages of this website and stored by your browser on your device. Information stored in it may be sent back to our servers, or to the servers of relevant third parties, on a subsequent visit.
Functional cookies
These cookies make sure the website works properly and remember your preferences. They’re placed by WordPress, Wordfence (security), Complianz (cookie consent itself), and Google reCAPTCHA (spam protection). These don’t require your consent.
Statistics cookies
We use Google Analytics and Elementor’s anonymous statistics to understand how the site is used, so we can improve it. These are only placed with your consent.
Marketing cookies
Google Fonts and, where video content is embedded, Wistia. These are only placed with your consent.
Managing your cookie preferences
When you first visit this site, you’ll see a cookie banner where you can choose which categories to accept. You can change your preferences at any time, and you can also manage or delete cookies through your browser settings. Note that the site may not work as intended if all cookies are disabled.
Automated decision-making
We don’t make decisions based solely on automated processing that could have significant consequences for you.
Your rights
You have the right to view, correct, or delete your personal data, to withdraw your consent, to object to how we process your data, and to request that your data be transferred to another organisation. To exercise any of these rights, contact us at info@villacastano.com. To verify your identity, we may ask for a copy of your ID, with your photo, ID number, and other sensitive details blacked out. We respond within four weeks.
Complaints
If you’re not satisfied with how we handle your data, you can file a complaint with your national data protection authority.
Third-party websites
This policy doesn’t apply to third-party websites linked from ours. We can’t guarantee how those sites handle your data, so we recommend reading their privacy policy before using them.
Contact
Villa Castaño
Calle Ecuador 12, 29693 Estepona, Spain
info@villacastano.com
Amendments
This policy may be updated from time to time. Changes will be posted on this page.
