Everything clearly arranged
The terms and the practical information for your stay at Villa Castaño, in one place.
Clear agreements, a pleasant stay
Everything here is split into two parts. The agreements set out where you stand, from payment to cancellation. The practical information helps you before and during your stay, from arrival to departure. So you know exactly how everything works before you arrive.
The agreements in writing
The pages below set out the contractual arrangements between you and Villa Castaño.
Terms and conditions
The full terms that apply to every direct booking.
Payment terms
How and when you pay, from rent to security deposit.
Cancellation terms
What applies if your plans change, explained clearly per period.
Liability policy
How liability during your stay is arranged.
Privacy and cookies
How we handle your data and cookies, in line with the GDPR.
Refund policy
How the €1,000 damage deposit is returned after your stay.
Your stay, well prepared
The pages below help you before and during your stay.
Check-in and check-out
Arrival and departure times, key handover, and what’s ready for you when you arrive.
